Privacy Policy
Last updated May 16, 2025
This Privacy Notice for Wellcology LLC (doing business as Wellcology) ("we,"
"us," or "our"), describes how and why we might access, collect, store, use,
and/or share ("process") your personal information when you use our
services ("Services"), including when you:
• Visit our website at http://www.wellcologyllc.com, or any website of
ours that links to this Privacy Notice
• Use Ecological Landscape Design. Wellcology LLC assists clients in
ecological landscape design and installation. We offer other services to
help create a landscape focused on ecological mutualism.
• Engage with us in other related ways, including any sales, marketing,
or events
Questions or concerns? Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not
agree with our policies and practices, please do not use our Services. If you
still have any questions or concerns, please contact us at
office+privacy@wellcologyllc.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can
find out more details about any of these topics by clicking the link
following each key point or by using our table of contents below to find
the section you are looking for.
Do we process any sensitive personal information? Some of the
information may be considered "special" or "sensitive" in certain jurisdictions,
for example your racial or ethnic origins, sexual orientation, and religious
beliefs. We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect any
information from third parties.
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so. Learn more
about how we process your information.
In what situations and with which parties do we share personal
information? We may share information in specific situations and with
specific third parties. Learn more about when and with whom we share your
personal information.
​
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your
personal information. Learn more about your privacy rights.
​
How do you exercise your rights? The easiest way to exercise your rights
is by visiting https://www.wellcologyllc.com/book-online, or by contacting us.
We will consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what we do with any information we
collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. CONTROLS FOR DO-NOT-TRACK FEATURES
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise
when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the Services,
the choices you make, and the products and features you use. The personal
information we collect may include the following:
​
• names
• phone numbers
• email addresses
• mailing addresses
• contact preferences
• contact or authentication data
• billing addresses
• debit/credit card numbers
​
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
​
We automatically collect certain information when you visit, use, or navigate
the Services. This information does not reveal your specific identity (like your
name or contact information) but may include device and usage information,
such as your IP address, browser and device characteristics, operating
system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the
security and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies.
​
The information we collect includes:
​
• Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and which
we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type,
and settings and information about your activity in the Services (such
as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features
you use), device event information (such as system activity, error
reports (sometimes called "crash dumps"), and hardware settings).
• Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may include
information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier, operating
system, and system configuration information.
• Location Data. We collect location data such as information about your
device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device
you use to access the Services. For example, we may use GPS and
other technologies to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of allowing us to
collect this information either by refusing access to the information or
by disabling your Location setting on your device. However, if you
choose to opt out, you may not be able to use certain aspects of the
Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes
with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
• To deliver and facilitate delivery of services to the user. We may
process your information to provide you with the requested service.
• To send administrative information to you. We may process your
information to send you details about our products and services,
changes to our terms and policies, and other similar information.
• To fulfill and manage your orders. We may process your information
to fulfill and manage your orders, payments, returns, and exchanges
made through the Services.
• To request feedback. We may process your information when
necessary to request feedback and to contact you about your use of
our Services.
• To post testimonials. We post testimonials on our Services that may
contain personal information.
• To determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better understand
how to provide marketing and promotional campaigns that are most
relevant to you.
• To comply with our legal obligations. We may process your
information to comply with our legal obligations, respond to legal
requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
• Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our
business to another company.
• When we use Google Maps Platform APIs. We may share your
information with certain Google Maps Platform APIs (e.g., Google
Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell
towers to estimate your location. GPS is accurate to about 20 meters,
while Wi-Fi and cell towers help improve accuracy when GPS signals
are weak, like indoors. This data helps Google Maps provide
directions, but it is not always perfectly precise. We obtain and store
on your device ("cache") your location. You may revoke your consent
anytime by contacting us at the contact details provided at the end of
this document.
• Affiliates. We may share your information with our affiliates, in which
case we will require those affiliates to honor this Privacy Notice.
Affiliates include our parent company and any subsidiaries, joint
venture partners, or other companies that we control or that are under
common control with us.
• Business Partners. We may share your information with our business
partners to offer you certain products, services, or promotions.
4. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web beacons and
pixels) to gather information when you interact with our Services. Some
online tracking technologies help us maintain the security of our Services,
prevent crashes, fix bugs, save your preferences, and assist with basic site
functions.
We also permit third parties and service providers to use online tracking
technologies on our Services for analytics and advertising, including to help
manage and display advertisements, to tailor advertisements to your
interests, or to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service providers use
their technology to provide advertising about products and services tailored
to your interests which may appear either on our Services or on other
websites.
To the extent these online tracking technologies are deemed to be a
"sale"/"sharing" (which includes targeted advertising, as defined under the
applicable laws) under applicable US state laws, you can opt out of these
online tracking technologies by submitting a request as described below
under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.
​
Google Analytics
​
We may share your information with Google Analytics to track and analyze
the use of the Services. To opt out of being tracked by Google Analytics
across the Services, visit https://tools.google.com/dlpage/gaoptout. For more
information on the privacy practices of Google, please visit the Google
Privacy & Terms page.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this Privacy Notice, unless a longer retention period is
required or permitted by law (such as tax, accounting, or other legal
requirements).
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information, or,
if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under
18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18
years of age, nor do we knowingly sell such personal information. By using
the Services, you represent that you are at least 18 or that you are the parent
or guardian of such a minor and consent to such minor dependent’s use of
the Services. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age
18, please contact us at office+privacy@wellcologyllc.com.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your consent
at any time. You can withdraw your consent at any time by contacting us by
using the contact details provided in the section "HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any time
by clicking on the unsubscribe link in the emails that we send, replying
"STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by
contacting us using the details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below. You will then be removed
from the marketing lists. However, we may still communicate with you — for
example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for
other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your browser
to remove cookies and to reject cookies. If you choose to remove cookies or
reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email
us at office+privacy@wellcologyllc.com.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must follow
in the future, we will inform you about that practice in a revised version of this
Privacy Notice.
​
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal standard for
recognizing or honoring DNT signals, we do not respond to them at this time.
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana,
Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee,
Texas, Utah, or Virginia, you may have the right to request access to and
receive details about the personal information we maintain about you and
how we have processed it, correct inaccuracies, get a copy of, or delete your
personal information. You may also have the right to withdraw your consent
to our processing of your personal information. These rights may be limited in
some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have
collected in the past twelve (12) months. The table includes illustrative
examples of each category and does not reflect the personal information we
collect from you. For a comprehensive inventory of all personal information
we process, please refer to the section "WHAT INFORMATION DO WE
COLLECT?"
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone
or mail in the context of:
​
• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your
inquiries.
​
We will use and retain the collected personal information as needed to
provide the Services or for:
​
• Category A - As long as the user has an account with us
• Category G - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT
INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section,
"HOW DO WE PROCESS YOUR INFORMATION?"
​
Will your information be shared with anyone else?
​
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider. Learn
more about how we disclose personal information to in the section, "WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such
as for undertaking internal research for technological development and
demonstration. This is not considered to be "selling" of your personal
information.
We have not disclosed, sold, or shared any personal information to third
parties for a business or commercial purpose in the preceding twelve (12)
months. We will not sell or share personal information in the future belonging
to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these
rights are not absolute, and in certain cases, we may decline your request as
permitted by law. These rights include:
• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared
with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used
for targeted advertising (or sharing as defined under California’s
privacy law), the sale of personal data, or profiling in furtherance of
decisions that produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following
rights:
• Right to access the categories of personal data being processed (as
permitted by applicable law, including the privacy law in Minnesota)
• Right to obtain a list of the categories of third parties to which we have
disclosed personal data (as permitted by applicable law, including the
privacy law in California, Delaware, and Maryland)
• Right to obtain a list of specific third parties to which we have disclosed
personal data (as permitted by applicable law, including the privacy law
in Minnesota and Oregon)
​
• Right to review, understand, question, and correct how personal data
has been profiled (as permitted by applicable law, including the privacy
law in Minnesota)
• Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including the privacy law in California)
• Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition feature
(as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by emailing us at
office+privacy @ wellcologyllc.com, or by referring to the contact details at the
bottom of this document.
Under certain US state data protection laws, you can designate an
authorized agent to make a request on your behalf. We may deny a request
from an authorized agent that does not submit proof that they have been
validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine
you are the same person about whom we have the information in our system.
We will only use personal information provided in your request to verify your
identity or authority to make the request. However, if we cannot verify your
identity from the information already maintained by us, we may request that
you provide additional information for the purposes of verifying your identity
and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your
request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us at
office+privacy@wellcologyllc.com. We will inform you in writing of any action
taken or not taken in response to the appeal, including a written explanation
of the reasons for the decisions. If your appeal is denied, you may submit a
complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light"
law, permits our users who are California residents to request and obtain
from us, once a year and free of charge, information about categories of
personal information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we
shared personal information in the immediately preceding calendar year. If
you are a California resident and would like to make such a request, please
submit your request in writing to us by using the contact details provided in
the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with
relevant laws.
We may update this Privacy Notice from time to time. The updated version
will be indicated by an updated "Revised" date at the top of this Privacy
Notice. If we make material changes to this Privacy Notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this Privacy Notice
frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice, you may email us at
office+privacy @ wellcologyllc.com